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Everything you need to know about our products, ordering, wellness guidance, and more. Can't find what you're looking for? Contact our team.

Ordering & Shipping

5 questions

We process and ship all orders within 1–2 business days. Standard domestic shipping takes 3–5 business days, while express shipping delivers within 1–2 business days. International orders typically take 7–14 business days depending on the destination.

The simplest way to order is via WhatsApp — just tap the 'Order Now' button on any product page and send us a message. We'll confirm availability, process your order, and arrange delivery directly.

Yes — you can cancel or modify your order within 24 hours of placing it. Please contact our support team via WhatsApp as soon as possible with your order details.

Yes, we ship to over 50 countries worldwide. Please note that international shipping timelines and customs fees vary by destination. We'll confirm exact costs at the time of your order.

Once your order has been dispatched, we'll send you a confirmation message via WhatsApp with your tracking details and estimated delivery window.

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Our wellness team is available Monday to Friday, 9am–6pm SAST. We typically respond within a few hours.